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Columbus, United States · Study online with LSIB

Professional Certificate in Service Design Thinking (Advanced)

Learn to create user‑centric services, apply design thinking, prototype solutions, and deliver impactful experiences in this professional certification program today
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Service Design Introduction

2

Design Thinking Principles

3

Human Centered Design

4

Service Design Process

5

Service Blueprinting

6

Customer Journey Mapping

7

Service Prototyping

8

Co Creation And Participation

9

Service Design Tools

10

Design Research Methods

11

Service Design And Strategy

12

Organizational Design

13

Service Design Implementation

14

Service Design And Technology

15

Sustainable Service Design

16

Service Design And Innovation

17

Designing For Experience

18

Service Ecosystems

19

Service Design And Leadership

20

Global Service Design Trends

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

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We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of International Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I'm thrilled to have completed the Professional Certificate in Service Design Thinking (Advanced) at Stanmore School of Business! As a UX designer from the United States, I was looking to enhance my skills in service design, and this course exceeded my expectations. The course content was incredibly comprehensive, covering everything from human-centered design to service blueprinting. I particularly appreciated the emphasis on practical application, with numerous case studies and group projects that allowed me to put theory into practice. The course materials were top-notch, with engaging videos, informative readings, and useful templates. Overall, I'm extremely satisfied with my learning experience and feel confident in my ability to apply service design thinking to real-world problems.

LM
Luisa Moreno
BR · Course completed

I took the Professional Certificate in Service Design Thinking (Advanced) at Stanmore School of Business, and I must say it was a great experience! As a product manager from Brazil, I was looking to improve my understanding of service design and its applications in the Latin American market. The course provided a solid foundation in design thinking, with a focus on empathy, ideation, and prototyping. I appreciated the diversity of the student body and the opportunities for collaboration and feedback. The course materials were well-structured and easy to follow, although I felt that some topics could have been explored in more depth. Overall, I'm happy with my decision to take the course and feel that it has helped me achieve my learning goals.

KN
Kaito Nakamura
JP · Course completed

Wow, just wow! The Professional Certificate in Service Design Thinking (Advanced) at Stanmore School of Business was an amazing journey! As a service designer from Japan, I was blown away by the course's emphasis on innovation, creativity, and customer-centricity. The instructors were knowledgeable and passionate, and the course materials were cutting-edge and relevant. I loved the hands-on approach, with plenty of opportunities to work on real-world projects and receive feedback from peers and instructors. The course has given me the confidence to tackle complex design challenges and create innovative solutions that meet the needs of my customers. If you're looking to take your service design skills to the next level, look no further than this course!

HR
Hassan Rahman
AE · Course completed

I recently completed the Professional Certificate in Service Design Thinking (Advanced) at Stanmore School of Business, and I'm pleased to share my thoughts on the course. As a business consultant from the United Arab Emirates, I was looking to expand my skill set and gain a deeper understanding of service design principles and methodologies. The course provided a thorough introduction to the subject matter, with a focus on practical application and case studies. I appreciated the flexibility of the online format, which allowed me to balance my work and study commitments. The course materials were well-organized and easy to navigate, although I felt that some topics could have been explored in more detail. Overall, I'm satisfied with my learning experience and feel that the course has helped me achieve my goals.





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Recently updated!

April 2026