Postgraduales Zertifikat Für Projektqualitätsmanagement (Intermediate) · Topic Diagram

Quality Management Principles

An interactive, expert-authored mindmap of every concept inside this unit — drawn at a glance, ready to share, free for everyone.

13 concepts 3-level depth Updated 7 Aug 2026

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Topic Mindmap

mindmap
  root((Quality Management Principles))
    Customer Focus
      Understanding needs
      Delivering value
    Leadership
      Setting direction
      Creating environment
    Process Approach
      Mapping processes
      Monitoring performance
    Continuous Improvement
      Analyzing data
      Implementing changes

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mindmap
  root((Quality Management Principles))
    Customer Focus
      Understanding needs
      Delivering value
    Leadership
      Setting direction
      Creating environment
    Process Approach
      Mapping processes
      Monitoring performance
    Continuous Improvement
      Analyzing data
      Implementing changes

How to read this diagram

Start at the centre node — that's the unit headline.
Each branch is a sub-concept; deeper branches are the underlying frameworks, formulas or examples.
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