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Columbus, United States · Study online with LSIB

Customer Service

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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
From enrol to start
24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of International Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Most learners are inside the course materials within 60 seconds of clicking the button below. Self-paced, instant access, certificate included.

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Instant access Certificate included Self-paced Secure checkout

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I'm blown away by the 'Customer Service' course at Stanmore School of Business! As a customer service representative in the United States, I was looking to enhance my skills and knowledge to better serve my clients. This course exceeded my expectations in every way. The modules on effective communication, conflict resolution, and customer retention were incredibly insightful and practical. I've already seen a significant improvement in my ability to handle difficult customer interactions and increase customer satisfaction. The course materials were top-notch, and I appreciated the real-world examples and case studies that made the learning experience so engaging. I'd highly recommend this course to anyone looking to take their customer service skills to the next level!

LH
Leila Hassan
EG · Course completed

I recently completed the 'Customer Service' course at Stanmore School of Business, and I must say it was a great experience. As a customer service manager in Egypt, I was looking for a course that would help me develop my team's skills and improve our overall customer service strategy. The course content was informative and relevant, covering topics such as customer service principles, communication skills, and problem-solving techniques. I found the course materials to be well-structured and easy to follow, with plenty of examples and scenarios that made the learning experience more engaging. One area for improvement could be the addition of more region-specific examples, but overall, I was satisfied with the course and would recommend it to others in the Middle East.

KN
Kaito Nakamura
JP · Course completed

Wow, just wow! The 'Customer Service' course at Stanmore School of Business was amazing! As a customer service representative in Japan, I was looking for a course that would help me improve my skills and knowledge to better serve my clients. This course was exactly what I needed! The instructor was knowledgeable and engaging, and the course materials were top-quality. I loved the interactive exercises and group discussions, which made the learning experience so much fun. I gained a lot of practical knowledge and skills, such as how to handle customer complaints and how to provide excellent service in a fast-paced environment. I've already seen a significant improvement in my job performance, and I'm so grateful for this course. If you're looking for a customer service course that truly delivers, look no further than Stanmore School of Business!

CS
Catarina Silva
BR · Course completed

I recently completed the 'Customer Service' course at Stanmore School of Business, and I was impressed with the quality of the course materials and the instructor's expertise. As a customer service specialist in Brazil, I was looking for a course that would help me develop my skills and knowledge to better serve my clients. The course covered a wide range of topics, including customer service principles, communication skills, and conflict resolution. I found the course to be well-structured and easy to follow, with plenty of examples and scenarios that made the learning experience more engaging. One thing that stood out to me was the emphasis on cultural awareness and adaptability in customer service, which is so important in today's globalized business environment. Overall, I was satisfied with the course and would recommend it to others in Latin America.





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Taught in English

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Recently updated!

May 2026