View more options for this course

Free preview available
Columbus, United States · Study online with LSIB

Crisis Communication

Master strategic messaging, stakeholder engagement, media relations, and rapid response tactics to navigate and mitigate organizational crises effectively with confidence
Start now
Preview Unit 1 first
Free · No signup · No credit card · No payment
4500 already enrolled
Flexible schedule
Learn at your own pace
100% online
Learn from anywhere
Shareable certificate
Add to LinkedIn
2 months to complete
at 2-3 hours a week

Overview

Loading...

Learning outcomes

Loading...

Course content

1

Crisis Communication Fundamentals

2

Crisis Management Strategies

3

Reputation Management Techniques

4

Emergency Response Planning

5

Media Relations And Training

Career Path

Loading...

Key facts

Loading...

Why this course

Loading...

People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
From enrol to start
24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
Enrol now

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of International Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

You've read the page. The next step is the easy part.

Most learners are inside the course materials within 60 seconds of clicking the button below. Self-paced, instant access, certificate included.

Enrol now
Instant access Certificate included Self-paced Secure checkout

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I recently completed the Crisis Communication course at Stanmore School of Business and I must say, it was an absolute game-changer for me. As a PR professional, I was looking to enhance my skills in handling crisis situations, and this course delivered exactly that. The course content was incredibly relevant and up-to-date, with real-life examples that made the learning experience so much more engaging. I particularly appreciated the module on social media crisis management, which provided me with practical tips and strategies that I've already started applying in my daily work. The quality of the course materials was top-notch, and I loved how the instructors used interactive quizzes and discussions to keep us engaged throughout the course. Overall, I'm thoroughly satisfied with the course and would highly recommend it to anyone looking to improve their crisis communication skills.

CB
Camille Bernard
FR · Course completed

I took the Crisis Communication course at Stanmore School of Business with a bit of skepticism, but I was pleasantly surprised by the quality of the content and the instructors. As a marketing manager for a small business in France, I was looking to learn more about how to handle crisis situations in a way that would protect our brand reputation. The course provided me with a solid foundation in crisis communication principles and practices, and I appreciated the emphasis on cultural sensitivity and diversity. One thing that I found particularly useful was the template for creating a crisis communication plan, which I've already started working on for my company. My only suggestion for improvement would be to include more case studies from European businesses, but overall, I was happy with the course and would recommend it to others.

KN
Kaito Nakamura
JP · Course completed

Wow, just wow! The Crisis Communication course at Stanmore School of Business was an incredible experience from start to finish. As a journalist in Japan, I was looking to learn more about how to report on crisis situations in a responsible and ethical way, and this course exceeded my expectations in every way. The instructors were knowledgeable and passionate about the subject matter, and the course materials were engaging and easy to follow. I loved the interactive discussions and group work, which allowed me to learn from my fellow students and share my own perspectives. One thing that really stood out to me was the emphasis on empathy and emotional intelligence in crisis communication - it's not just about conveying information, but also about being sensitive to the needs and feelings of your audience. I've already started applying the skills and knowledge I gained from this course in my work, and I couldn't be happier with the results.

ZD
Zanele Dlamini
ZA · Course completed

I recently completed the Crisis Communication course at Stanmore School of Business, and I must say, it was a thoroughly enjoyable and enriching experience. As a communications specialist for a non-profit organization in South Africa, I was looking to learn more about how to handle crisis situations in a way that would protect our reputation and advance our mission. The course provided me with a comprehensive overview of crisis communication principles and practices, and I appreciated the emphasis on stakeholder engagement and community outreach. One thing that I found particularly useful was the section on crisis communication planning, which included a range of templates and tools that I can use in my daily work. My only suggestion for improvement would be to include more examples from the non-profit sector, but overall, I was happy with the course and would recommend it to others. The instructors were knowledgeable and supportive, and the course materials were well-organized and easy to follow.





Shareable certificate

Add to your LinkedIn profile

Taught in English

Clear and professional communication

Recently updated!

April 2026