Undergraduate Certificate in Mobile Repair and Customer Service

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Overview

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Learning outcomes

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Course content

1

Introduction to Mobile Technologies

2

Mobile Hardware Repair Techniques

3

Mobile Software Troubleshooting

4

Customer Service Skills for Technicians

5

Mobile Device Networking and Connectivity

6

Data Recovery and Backup Solutions

7

Mobile Device Security Essentials

8

Effective Communication in Customer Service

9

Business Practices for Mobile Repair

10

Health and Safety in Mobile Repair Services

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90

Career Path

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Key facts

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Why this course

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Frequently asked questions

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The Undergraduate Certificate in Mobile Repair and Customer Service equips students with practical skills for mobile device repair and effective customer interaction.

Showcase your achievement with a professional certificate upon successful course completion.