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Professional Certificate in Crisis Communication Planning
Develop skills in crisis communication planning, response, and recovery strategies to effectively manage and mitigate communication challenges during crises.
3837 already enrolled
Flexible schedule
Learn at your own pace
100% online
Learn from anywhere
Shareable certificate
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2 months to complete
at 2-3 hours a week
Overview
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Learning outcomes
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Course content
1
Planning For Crisis Communication
2
Risk Assessment And Management
3
Crisis Communication Strategies
4
Crisis Communication Team Roles And Responsibilities
5
Crisis Communication Plan Development
6
Crisis Communication Message Development
7
Crisis Communication Channels And Tools
8
Crisis Communication Training And Exercises
9
Crisis Communication Plan Maintenance And Evaluation
10
Crisis Communication Response And Recovery
11
Crisis Communication Planning Fundamentals
12
Identifying Stakeholders And Audiences
13
Risk Assessment And Scenario Planning
14
Crisis Communication Strategies
15
Building A Crisis Communication Team
16
Effective Communication Channels
17
Media Relations In Crisis Situations
18
Social Media Management During Crises
19
Internal Communication And Employee Support
20
Crisis Communication Plan Implementation.
Career Path
Key facts
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Why this course
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People also ask
There are no formal entry requirements for this course. You just need:
- A good command of English language
- Access to a computer/laptop with internet
- Basic computer skills
- Dedication to complete the course
We offer two flexible learning paths to suit your schedule:
- Fast Track: Complete in 1 month with 3-4 hours of study per week
- Standard Mode: Complete in 2 months with 2-3 hours of study per week
You can progress at your own pace and access the materials 24/7.
During your course, you will have access to:
- 24/7 access to course materials and resources
- Technical support for platform-related issues
- Email support for course-related questions
- Clear course structure and learning materials
Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.
Assessment is done through:
- Multiple-choice questions at the end of each unit
- You need to score at least 60% to pass each unit
- You can retake quizzes if needed
- All assessments are online
Upon successful completion, you will receive:
- A digital certificate from London School of International Business
- Option to request a physical certificate
- Transcript of completed units
- Certification is included in the course fee
We offer immediate access to our course materials through our open enrollment system. This means:
- The course starts as soon as you pay course fee, instantly
- No waiting periods or fixed start dates
- Instant access to all course materials upon payment
- Flexibility to begin at your convenience
This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.
Our course is designed as a comprehensive self-study program that offers:
- Structured learning materials accessible 24/7
- Comprehensive course content for self-paced study
- Flexible learning schedule to fit your lifestyle
- Access to all necessary resources and materials
This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.
This course provides knowledge and understanding in the subject area, which can be valuable for:
- Enhancing your understanding of the field
- Adding to your professional development portfolio
- Demonstrating your commitment to learning
- Building foundational knowledge in the subject
- Supporting your existing career path
Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.
This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.
What you will gain from this course:
- Knowledge and understanding of the subject matter
- A certificate of completion to showcase your commitment to learning
- Self-paced learning experience
- Access to comprehensive course materials
- Understanding of key concepts and principles in the field
While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.
Our course offers a focused learning experience with:
- Comprehensive course materials covering essential topics
- Flexible learning schedule to fit your needs
- Self-paced learning environment
- Access to course content for the duration of your enrollment
- Certificate of completion upon finishing the course
Why people choose us for their career
Jacob Davies
GBI recently completed the Professional Certificate in Crisis Communication Planning from Stanmore School of Business and I couldn't be more pleased with the outcome. As a PR professional in the UK, I was looking for a course that would help me develop my skills in managing crisis communications and this course delivered exactly that. The course materials were relevant, up-to-date and provided me with practical skills to handle real-world crises. The case studies and examples used throughout the course helped me understand the complexities of managing a crisis and how to communicate effectively with different stakeholders. Overall, I highly recommend this course to anyone looking to improve their skills in crisis communication planning.
Claudia Rodriguez
ESEstoy muy contenta de haber completado el Professional Certificate in Crisis Communication Planning en Stanmore School of Business. Como gerente de comunicaciones en una empresa internacional, necesitaba mejorar mis habilidades en la gestión de crisis y este curso me brindó las herramientas y conocimientos necesarios. El contenido del curso fue claro, conciso y fácil de seguir. Aprendí sobre la importancia de tener un plan de comunicación de crisis y cómo crear uno efectivo. Los ejemplos prácticos y los estudios de caso me ayudaron a entender cómo implementar lo que aprendí en mi trabajo diario. Estoy satisfecha con mi experiencia de aprendizaje y recomendaría este curso a cualquiera que busque mejorar sus habilidades en la gestión de crisis.
Li Wei
CN我非常高兴地完成了斯坦莫尔商学院的危机通信计划专业证书课程。我是一名中国企业的公关负责人，在危机管理方面有着丰富的经验，但仍然需要更多的系统知识和技能来应对复杂的危机情况。这门课程提供了我所需要的一切。它的内容丰富、 wetenschappelijk en praktisch. 我学会了如何制定一个全面的危机通信计划，如何应对社交媒体危机，以及如何与各种akeholders communicatie. Het lesmateriaal was van hoge kwaliteit en de beoordelingen hielpen mij te meten waar ik stond. Ik ben erg tevreden met mijn ervaring en zou dit cursus aan iedereen aanraden die willens en wetens wil verbeteren hun vaardigheden in crisiskomenunicatie.
Michael Johnson
USJust finished up the Professional Certificate in Crisis Communication Planning from Stanmore School of Business and I have to say, it was a solid course. I'm a communications consultant and I was looking to expand my skillset to better serve my clients in times of crisis. This course delivered on that front. The content was informative and practical, and the course materials were top-notch. I particularly appreciated the real-world examples and case studies, which helped drive home the concepts and gave me ideas for how to apply what I learned in my own work. Overall, I'm happy I took the course and would recommend it to other communications professionals looking to up their crisis game.